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Player Protection

Responsible Gaming
at done66

done66 believes that online gaming should be an enjoyable pastime — never a source of financial stress or personal harm. Our responsible gaming framework is built around real tools, clear information, and a genuine commitment to the well-being of every player across Pakistan.

21+ Age Restriction Enforced
Self-Exclusion Available
24/7 Support
Licensed Operator
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Strictly 21+ — No Exceptions done66 is an adult-only platform. Anyone under 21 years of age is strictly prohibited from registering or playing. Age verification is mandatory for all accounts.
21+ Minimum Age
24/7 Support Access
PKR Local Deposit Limits
0% Tolerance for Underage Play
Our Commitment

Gaming That Stays Fun

At done66, responsible gaming is not a footnote — it is a core pillar of how we operate. Whether you are placing a cricket bet from Karachi, spinning slots from Lahore, or enjoying live casino from Islamabad, done66 wants your experience to remain within your control at all times.

done66 operates under a valid international gaming licence, which means we are bound by strict regulatory standards on player protection. These are not just legal obligations — they reflect our genuine belief that sustainable, responsible gaming is better for everyone: players, families, and the wider Pakistani gaming community.

We provide a full suite of responsible gaming tools — from deposit limits and session time reminders to full self-exclusion — all accessible directly through your done66 account settings or by contacting our support team, which is available 24 hours a day, 7 days a week.

Reminder: Gaming is entertainment, not a financial strategy. Never play with money you cannot afford to lose, and always set your limits before you start your session.
Mandatory Age Verification (KYC)

Every done66 account must complete identity verification. No withdrawals are processed and no real-money play is permitted until the player's age (21+) and identity are confirmed via CNIC/NICOP documentation.

Player-Controlled Deposit Limits

Set your own daily, weekly, or monthly PKR deposit ceiling. Once set, limits take effect immediately. Increasing your limit requires a mandatory 7-day cooling-off period before it activates.

Session Time Alerts

Configure session duration reminders so done66 notifies you after a set period of continuous play. Taking regular breaks keeps your gaming experience healthier and more enjoyable.

Reality Check Notifications

Enable periodic pop-up summaries that show your net gaming outcome for the current session. Staying informed about your activity is one of the simplest responsible gaming habits you can build.

Self-Exclusion & Account Cooling

Request a temporary cooling-off period (24 hours to 6 weeks) or a long-term self-exclusion (6 months to 5 years) at any time. During exclusion, you will be unable to log in, deposit, or receive any promotional communications from done66.

Player Protection Tools

Six Ways done66 Keeps You In Control

Every responsible gaming tool at done66 is built to be simple, immediate, and genuinely effective — not buried in menus or delayed by unnecessary bureaucracy.

Deposit Limits

Set a hard cap on how much PKR you can deposit into your done66 account per day, per week, or per month. Your chosen limit is enforced at the payment gateway — whether you are using JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank. Decreasing your limit is instant; increasing it requires a 7-day waiting period to protect you from impulsive decisions.

Session Time Limits

Define the maximum length of any single gaming session on done66. When your session limit is reached, you will receive a notification. Continuing to play requires a conscious decision to extend — meaning you are always in the driver's seat. Lahore-based players who game during peak evening hours find this tool especially useful for keeping sessions manageable.

Loss Limits

Set a maximum loss threshold across a defined time period. Once done66 detects that your net losses have reached your pre-set limit, your account will be restricted from further real-money play for the remainder of that period. This tool is particularly recommended for players who enjoy high-variance games like slots or live casino.

Reality Check Reminders

Choose to receive periodic on-screen messages during your done66 session that display your current session duration and net gaming balance. These are not intrusive — they are brief, informative nudges. Research consistently shows that players who stay aware of their real-time gaming outcomes make more measured decisions.

Cooling-Off Periods

Need a short break from done66? Activate a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During a cooling-off period your account login is disabled, no deposits are accepted, and all marketing communications are suspended. You can request a cooling-off period anytime via account settings or by emailing [email protected].

Self-Exclusion

If you feel your gaming is no longer under control, done66's self-exclusion tool allows you to close your account for a minimum of 6 months and up to 5 years. Self-exclusion is permanent for the duration chosen — it cannot be reversed during the exclusion period. done66 also supports registration with national and international self-exclusion registries where applicable.

Warning Signs

Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious to the person experiencing it. done66 encourages all players to honestly review the following signs. If you recognise three or more in your own behaviour, we strongly recommend using our self-exclusion tool or seeking support.

Chasing Losses Continuing to play in an attempt to win back money you have already lost, often increasing bet sizes in the process.
Losing Track of Time Gaming sessions that regularly run much longer than you intended, or finding it hard to stop once you have started.
Gambling With Essential Funds Using money set aside for rent, utilities, or household expenses — including mobile recharges or JazzCash/EasyPaisa balances — to fund gaming activity.
Hiding Your Gaming Activity Concealing the amount of time or money spent on done66 or other gaming platforms from family members or friends in Karachi, Lahore, Rawalpindi, or elsewhere.
Mood Dependent on Outcomes Experiencing significant anxiety, irritability, or low mood when unable to play, or when gaming results are negative.
Borrowing to Play Taking loans, borrowing from family, or using credit facilities specifically to fund gaming activity on done66 or any other platform.
Self-Assessment

A Quick Check-In For Yourself

Answer honestly. If you find yourself saying "yes" to several of these questions, it is a good time to pause and use one of done66's player protection tools — or to speak with our support team.

Do you spend more money on gaming than you originally planned?
Have you ever lied to someone about how much time or money you spend on done66?
Do you feel restless or irritable when trying to reduce or stop gaming?
Have you missed work, family commitments, or social events because of gaming?
Do you think about gaming when you are doing other things throughout the day?
Have you gambled to escape stress, anxiety, or problems at home?
Do you feel the need to bet with larger amounts over time to feel the same level of excitement?
Have you ever attempted to self-exclude or take a break but found yourself returning before the period ended?
If you answered "yes" to 3 or more: Please contact done66 support immediately to activate self-exclusion. Our team is available 24/7 at [email protected] and will handle your request with complete confidentiality.
How It Works

Activating Your Player Protection Tools

Setting up responsible gaming controls on done66 takes less than two minutes. Here is exactly how to do it.

01
Log In to done66

Access your done66 account via the done66 Login page. Make sure your account has completed KYC verification — unverified accounts cannot access the full suite of responsible gaming settings.

02
Go to Account Settings

Navigate to "My Account" and select the "Responsible Gaming" tab. All player protection tools are grouped here in one clear, easy-to-navigate section — no digging through menus required.

03
Choose Your Limits

Select the tool you want to activate — deposit limit, loss limit, session timer, reality check, cooling-off period, or self-exclusion. Enter your preferred value in PKR or time duration and confirm your selection.

04
Confirm & Done

Your chosen settings take effect immediately. done66 sends a confirmation email to your registered address. If you need to make further changes or request self-exclusion urgently, contact [email protected] at any time — 24 hours, 7 days a week.

Important: If you are in immediate distress and need your done66 account suspended right now, do not wait — email [email protected] with the subject line "URGENT SELF-EXCLUSION" and our team will action your request as the highest priority, day or night.
21+ Policy

Strict Age Verification at done66

done66 enforces a strict minimum age of 21 years for all players. This is non-negotiable and applies equally to players from Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, and every other city across Pakistan.

Age verification is performed during the account registration process via submission of a valid Pakistani CNIC or NICOP. No real-money deposits are permitted and no withdrawals are processed until a player's age has been confirmed as 21 or above.

If done66 identifies or reasonably suspects that a registered account belongs to a person under 21, that account is immediately suspended, all pending withdrawals are frozen pending investigation, and the matter is escalated to our compliance team in accordance with our international gaming licence requirements.

Parents & Guardians: If you believe a minor in your household is accessing done66, please contact us immediately at [email protected]. We will investigate and act without delay. We recommend using parental control software on shared devices to restrict access to online gaming platforms.
Responsible Gaming Resources

Support Beyond done66

done66 supports players who feel they need help beyond what our internal tools can offer. While we cannot list external links directly, we strongly encourage any player experiencing difficulties to seek support from the following types of organisations:

Mental Health Helplines

Pakistan has several mental health support helplines available to people experiencing anxiety, depression, or compulsive behaviours related to gambling or financial stress.

Gamblers Anonymous

Gamblers Anonymous operates internationally and offers confidential peer support groups for individuals and families affected by problem gambling, accessible worldwide.

Family Counselling Services

Problem gambling affects not just the individual but entire families. Family counselling services in Karachi, Lahore, and Islamabad can provide structured support for affected households.

International Licensing Body

done66's international gaming licence holder maintains its own responsible gaming standards and player protection resources, which we incorporate into our internal compliance framework.

Play Responsibly with done66

Gaming Is More Enjoyable When It Is Under Control

Set your limits, know your tools, and enjoy cricket betting, slots, and live casino on done66 as the entertainment it is meant to be — safely, within your means, and always at 21+.

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21+ Only — Play Responsibly